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The Impact of the Americans with Disabilities Act: Assessing the Progress Toward Achieving the Goals of the ADA

National Council on Disability
July 26, 2007

National Council on Disability
1313 F Street, NW, Suite 850
Washington, DC 20004

The Impact of the Americans with Disabilities Act: Assessing the Progress Toward Achieving the Goals of the ADA

This report is also available in alternative formats and on the award-winning National Council on Disability (NCD) Web site (www.ncd.gov).

Publication date: July 26, 2007

202-272-2004 Voice
202-272-2074 TTY
202-272-2022 Fax

The views contained in this report do not necessarily represent those of the Administration as this and all NCD documents are not subject to the A-19 executive branch review process.


Letter of Transmittal

July 26, 2007

The President
The White House
Washington , DC 20500

Dear Mr. President:

The National Council on Disability (NCD) is charged with gathering information about the implementation, effectiveness, and impact of the Americans with Disabilities Act (ADA). In keeping with this requirement, I submit this new report, entitled The Impact of the Americans with Disabilities Act: Assessing the Progress Toward Achieving the Goals of the ADA, which addresses many of the goals of your New Freedom Initiative pertaining to community integration, participation, and enhancement of the independence of people with disabilities at home, at work, and throughout the course of their daily lives.

The purpose of the ADA is "to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities." This report describes a two-year retrospective study and review of the impact the ADA has had on the lives of Americans with disabilities over the past sixteen years, with particular focus on the four major goals of the ADA-equality of opportunity, full participation, independent living, and economic self-sufficiency. NCD consulted disability experts and ADA stakeholders from around the country through interviews, public forums, and focus groups, and analyzed existing data and information sources to gather information about the impact of the ADA . The findings are encouraging but far from complete.

The provisions of the ADA addressing architectural, transportation, and communication accessibility have changed the face of American society in numerous concrete ways, enhancing the independence, full participation, inclusion, and equality of opportunity for Americans with disabilities. Americans with disabilities report having greater access to goods and services from businesses, state and local governments, and their local communities. People with mobility impairments have experienced substantial improvements in physical access to transportation, businesses and government agencies. As workers, people with disabilities are more likely to receive accommodations and less likely to be terminated due to their disabilities. However, obtaining employment remains difficult for people with visible and severe disabilities. Disparities still exist in access to health insurance, health care, and financial assets for people with disabilities, as compared to people without disabilities. Access to information, particularly the Internet, is inconsistent, at best, for people who are visually impaired. Progress toward the goal of economic self-sufficiency appears to be the goal having the least success.

The ADA impact report contains recommendations for addressing the barriers that are preventing full achievement of the overarching goals of the ADA, and NCD remains committed to working with the Administration, Congress, and the public to achieve the promise of the ADA for all Americans-the elimination of disability-based discrimination in all aspects of society.

Sincerely,

John Vaughn's signature

John R. Vaughn
Chairperson


National Council on Disability Members and Staff

Members

John R. Vaughn, Chairperson

Patricia Pound, First Vice Chairperson

Glenn Anderson, Ph.D., Second Vice Chairperson

Milton Aponte, J.D.

Victoria Ray Carlson

Chad Colley

Robert R. Davila, Ph.D.

Graham Hill

Young Woo Kang, Ph.D.

Kathleen Martinez

Lisa Mattheiss

Anne M. Rader

Marco Rodriguez

Cynthia Wainscott

Linda Wetters

Staff

Michael C. Collins, Executive Director

Martin Gould, Ed.D., Director of Research and Technology

Mark S. Quigley, Director of Communications

Julie Carroll, Senior Attorney Advisor

Joan M. Durocher, Senior Attorney Advisor

Geraldine Drake Hawkins, Ph.D., Senior Program Analyst

Pamela O'Leary, Sign Language Interpreter

Mark E. Seifarth, Congressional Liaison

Brenda Bratton, Executive Assistant

Stacey S. Brown, Staff Assistant

Carla Nelson, Secretary


Acknowledgments

The National Council on Disability wishes to express its appreciation to Patricia M. Jackson, Program Manager Lockheed Martin Services, Inc., Peter Blanck, Ph.D., J.D., Chair, Burton Blatt Institute, Syracuse University , and James Schmeling, J.D., Interim Co-Director, Law, Health Policy and Disability Center , University of Iowa College of Law, for conducting the ADA Impact Study and for drafting this report.

Table of Contents

Executive Summary. 9

Introduction. 19

Summary of Methodology. 23

Perceptions of the ADA Overall 25

I. Equality of Opportunity. 29

A. Transportation. 29

1. Public Transportation. 29

a. Trains. 31

i. ADA Requirements. 31

ii. Relevant Data. 31

(a). Light Rail and Commuter Rail 32

(b). Amtrak. 35

b. Buses. 35

i. ADA Requirements. 35

ii. Relevant Data. 36

c. Paratransit Services. 37

i. ADA Requirements. 37

ii. Relevant Data. 37

d. Input from People with Disabilities. 38

2. Private Transportation. 39

a. Private Over-the-Road Bus Service. 39

b. Taxis. 40

i. ADA Requirements. 40

ii. Relevant Data. 40

iii. Input from People with Disabilities. 41

3. Recommendations - Transportation. 41

B. Sidewalks and Curb Ramps. 41

1. Sidewalks. 42

a. ADA Requirements. 42

b. Relevant Data. 42

2. Curb Ramps. 42

a. ADA Requirements. 42

b. Relevant Data. 43

c. Input from People with Disabilities. 44

3. Recommendations - Sidewalks and Curb Ramps. 44

C. Places of Public Accommodation. 45

1. Physical Accessibility for People with Mobility Impairments. 45

a. ADA Requirements. 45

b. Relevant Data. 45

c. Input from People with Disabilities. 49

2. Access for People with Vision, Hearing, and Speech Disabilities. 52

a. ADA Requirements. 52

b. Relevant Data. 52

c. Input from People with Disabilities. 52

3. Recommendations - Places of Public Accommodations. 53

D. Accessibility of Telecommunications. 54

1. ADA Requirements. 54

2. Relevant Data. 55

3. Input from People with Disabilities. 57

4. Recommendations - Accessibility of Telecommunications. 58

II. Full Participation. 59

A. State and Local Government Services. 59

1. ADA Requirements. 59

2. Relevant Data. 60

3. Input from People with Disabilities. 63

4. Recommendations - State and Local Government Services. 64

B. Voting. 65

1. ADA Requirements. 65

2. Relevant Data. 66

3. Input from People with Disabilities. 70

C. Other Forms of Civic Participation. 70

D. Recommendations - Full Participation. 71

III. Independent Living.