Annex 2. Question Set on Embassy Accessibility

NOTE:       Two “desk-based” research questions before setting out to interview on site:

a. Is there a TTY number listed on the embassy’s website?

b. Is the embassy’s website accessible to screen-readers?

Accessibility of Embassy:

A. Is the embassy physically accessible?

  1. Can a person come into the U.S. embassy building at street level or are there stairs at the entry of the building?
    1. If there are stairs, is there a ramp leading into the building?
      1. No
      2. Yes

If yes, please look at the ramp and evaluate how accessible the ramp is. (Note: We are looking for general comments about the slope of the ramp, how easily accessible it is to the main or other entrance of the building, how easy it is to get to and from the street: i.e.: very steep slope descending into busy street; gentle slope from sidewalk to main entryway; moderate slope into back entryway).

    1. Please describe any alternatives in place to allow access to the building for those with mobility impairments (i.e.: neither street/floor-level entry, nor ramp, but lift available, etc.):
  1. Once in the building, if the building is more than one story, is there an elevator that is wheelchair accessible?
  2. If there is an elevator, does the elevator work?
  3. Is the entire building accessible to people who use wheelchairs? If no, what sections are unavailable?
  4. Are there accessible bathrooms?
  5. Are doorways wide enough for a wheelchair user to pass through?
  6. If the entire building is not accessible to people with mobility impairments, does the embassy have a policy of holding meetings in areas of the building that are accessible? Please describe:

B. Is the embassy accessible to people who are deaf or hard of hearing?

  1. Is a sign language interpreter available upon request?
  2. If a sign language interpreter is available, whom do you have to go to in order to arrange for the sign language interpreter to come?
  3. If a sign language interpreter is available, how soon can the interpreter arrive at the embassy once called?
  4. If a sign language interpreter is available, are funds available to pay for this person’s time?
  5. Have you ever seen an interpreter at the embassy? (If yes, describe.)
  6. Has the embassy employee ever called an interpreter in for any meeting he or she has run?

C. Is the embassy accessible to people who are blind or visually impaired?

  1. Are informational materials and forms available in large print?
  2. Are informational materials and forms available in Braille?
  3. If information is available in either large print or Braille, how much and what types of information (i.e.: most/some/selected materials)? And if so, what materials are selected to be in large print or Braille?
  4. Whom do you go to if you need something put in large print or Braille and how do you get this funded?
  5. Does the embassy provide a reader upon request?

Part II: Programs in Embassies

  1. Is there someone in this embassy who is the focal point for disability issues?
  2. Has embassy staff ever received guidance/training on disability issues as part of their mission in working with the public or with the local government? If so, please describe the training:
  3. How often do you see persons with disabilities coming to the embassy for programs, information, or meetings (that is, often/infrequently/never)? Please explain:
  4. Can you describe any adjustments in programs or resource availability designed to ensure accessibility by persons with disabilities to events or programs run by the embassy?
  5. Please describe any contact you or other members of the embassy staff have/had with local Disabled Peoples Organizations (DPOs) or NGOs that provide services to persons with disabilities?
  6. Is any member of your staff—either U.S. embassy staff or local staff—disabled? (We do not need names; we just want to know if people with disabilities work there.)
  7. To your knowledge, does the embassy have an explicit policy on employing people with disabilities from within the country?
  8. To your knowledge, does the embassy encourage participation by people with disabilities in programs at the embassy that are not specifically disability-related?
  9. Are there any laws or rules that guide you or that you must follow regarding persons with disabilities at your embassy?
  10. Are you familiar with the Convention on the Rights of Persons with Disabilities and if so, can you tell me about this?
  11. Do you here at the embassy receive directives, information, resources, or other communications or trainings on persons with disabilities through the State Department in Washington, USAID, or other U.S. agencies? If yes, could you describe these?
  12. Are there any additional issues regarding accessibility and work or programs going on in the embassy related to persons with disabilities that I should be asking you about or anything else you would like to add related to this topic that I have not brought up?
  13. Follow-up question: If this is the first time you have thought about either accessibility of your embassy building or accessibility of embassy programs for persons with disabilities, is there anything you would recommend be done to improve accessibility?

National Council on Disability • 1331 F Street, NW, Suite 850 • Washington, DC 20004